Privacy Policy

myr88d Casino ("myr88d", "we", "us", "our") is an internationally licensed online gaming platform operating under an international gaming authority licence and serving players primarily in Malaysia. The myr88d platform is accessible at myr88d.co and encompasses Live Dealer, Slots, Sportsbook, Live Game, and associated account and banking services.

For the purposes of this Privacy Policy, myr88d acts as the data controller in respect of personal data collected from players and site visitors. Enquiries regarding data privacy may be directed to our support team at [email protected] (plain text — not a clickable link).

When you register a myr88d account, we collect the personal information necessary to create and manage your account, verify your identity, and comply with our licence obligations. This includes:

• Full legal name
• Date of birth (for age verification — myr88d is restricted to players aged 21 and above)
• Email address and Malaysian mobile number
• Residential address
• Username and encrypted password

To comply with anti-money laundering regulations and our licensing authority's Know Your Customer requirements, we collect identity and address verification documents prior to processing withdrawal requests. These may include:

• Malaysian MyKad, Passport, or Driver's Licence image
• Proof of address (utility bill, bank statement dated within 3 months)
• Payment method verification documentation where required

We record all financial transactions on your myr88d account, including deposit amounts, withdrawal requests, payment method identifiers (e.g., masked Touch n Go account reference, Maybank FPX transaction IDs), and associated timestamps. This data is retained for audit and regulatory compliance purposes.

We collect records of your gaming sessions on myr88d, including games played, bet amounts, game outcomes, session duration, and responsible gaming tool usage. This data is used for account management, dispute resolution, regulatory reporting, and improving the gaming experience.

When you access myr88d, we automatically collect certain technical data through standard web and application logging, including IP address, browser type and version, operating system, device identifiers, referring URLs, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

We retain records of communications between you and myr88d, including live chat transcripts, support email correspondence, and any documentation submitted in connection with account queries or disputes. These records are maintained for quality assurance, dispute resolution, and compliance purposes.

myr88d uses personal data for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, contact details
Age and identity verification (KYC)	KYC documents, date of birth, address
Processing deposits and withdrawals	Transaction data, payment method references
Fraud prevention and AML compliance	Transaction data, device data, IP address, KYC data
Responsible gaming monitoring	Gaming activity data, account settings, self-exclusion status
Customer support and dispute resolution	Communication data, account data, transaction records
Security monitoring and access control	Device data, IP address, login history
Platform improvement and analytics	Technical data, aggregated gaming activity (anonymised where possible)
Promotional communications (where consented)	Email address, gaming preferences
Regulatory reporting	Transaction data, KYC data, gaming activity

myr88d does not use personal data for automated individual decision-making that produces legal or similarly significant effects without providing a mechanism for human review.

myr88d processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil your myr88d account agreement, including account management, deposits, withdrawals, game access, and support.
• Legal obligation: Processing required to comply with myr88d's gaming licence conditions, anti-money laundering obligations, KYC requirements, and applicable regulatory reporting duties.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for optional promotional communications, including bonus offers and platform updates. You may withdraw consent for marketing communications at any time by contacting support or using the unsubscribe option in any promotional email.

myr88d does not sell personal data to third parties. We share personal data only in the following circumstances:

myr88d shares personal data with third-party service providers operating under data processing agreements, including KYC and identity verification providers, payment processors (Touch n Go, Boost, GrabPay, Maybank FPX, CIMB), game content providers, fraud detection services, and customer support platform providers. These parties are contractually restricted from using shared data for any purpose other than the specific service they provide to myr88d.

myr88d may disclose personal data to its licensing authority, financial intelligence units, or law enforcement agencies where required by applicable law or licence condition, including in connection with AML investigations, responsible gaming compliance audits, or court orders.

In the event of a merger, acquisition, or sale of the myr88d business, personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations being maintained by the successor entity.

myr88d uses cookies and similar tracking technologies to operate and improve the platform. Categories of cookies used include:

• Strictly necessary cookies: Required for platform functionality including session management, login state, and security. These cannot be disabled.
• Performance and analytics cookies: Collect anonymised data on how players use the platform to inform performance improvements. These are active by default but can be disabled.
• Preference cookies: Store your platform settings and preferences (e.g., language, game display settings) across sessions.

myr88d does not use third-party advertising or behavioural tracking cookies that share data with external advertising networks. Cookie preferences (except strictly necessary cookies) can be managed from your browser settings. Disabling performance cookies does not affect platform functionality.

myr88d retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations. Key retention periods include:

• Account data and KYC documents: retained for a minimum of five (5) years following account closure, as required under anti-money laundering regulations applicable to licensed gaming operators.
• Transaction records: retained for a minimum of five (5) years following the transaction date.
• Support and communication records: retained for three (3) years following the date of the communication, or longer where the communication relates to an unresolved dispute or compliance matter.
• Technical and device logs: retained for up to twelve (12) months for security and fraud prevention purposes, unless specific records are required in connection with an ongoing investigation.

On expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with myr88d's data destruction procedures.

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by myr88d:

• Right of access: You may request a copy of the personal data myr88d holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where myr88d no longer has a legal basis or legitimate purpose for processing it. Note that data subject to regulatory retention obligations cannot be erased prior to expiry of the applicable retention period.
• Right to restrict processing: You may request that myr88d restrict active processing of your data in certain circumstances, such as where data accuracy is disputed.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to myr88d where processing is based on consent or contractual necessity.
• Right to object: You may object to processing based on legitimate interests, including direct marketing communications.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the myr88d data team at [email protected] (plain text). myr88d will respond to rights requests within 30 days. Requests may require identity verification before processing.

myr88d implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Security measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the myr88d platform
• Salted cryptographic hashing for all stored passwords — plaintext passwords are never stored
• Two-factor authentication available for all player accounts
• Device recognition and anomalous login detection
• Access controls limiting internal data access to personnel with a legitimate operational need
• KYC document handling under certified data processing agreements with identity verification providers
• Regular security assessments of platform infrastructure

No data transmission over the internet is completely immune to interception. While myr88d employs industry-standard protections, we cannot guarantee absolute security. In the event of a data breach affecting player rights and interests, myr88d will notify affected players and relevant authorities in accordance with applicable requirements.

myr88d Casino is strictly restricted to individuals aged twenty-one (21) years and above. We do not knowingly collect personal data from individuals below this age. All accounts are subject to age verification through the KYC process. If myr88d identifies that an account has been created by a person below the age of 21, the account will be immediately closed, and any personal data collected will be handled in accordance with applicable law and our licence conditions. If you believe that a minor has registered on the myr88d platform, please notify us immediately at [email protected].

myr88d may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. Material changes to this Policy will be communicated to registered players via email or prominent platform notification not less than seven (7) days prior to the effective date, except where immediate amendment is required by law or regulatory obligation. The "Last updated" date at the top of this document reflects the most recent revision. Continued use of the myr88d platform following the effective date of a revised Policy constitutes acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or myr88d's data practices, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the myr88d platform after login

Our team will respond to privacy-related enquiries within 30 days. Requests relating to the exercise of your data rights may require identity verification before processing can begin.